Welcome to AppleP12.com ("we", "us" or "the site"). These terms set out your rights and obligations and ours when you use our services. By visiting the site, placing an order or creating an account, you confirm that you have read and agree to these terms. Please read them carefully before ordering, especially the parts in bold.
1. Our Service
- We provide Apple developer certificates (.p12) and provisioning profiles (.mobileprovision) bound to your device's UDID, which let you sign and install apps (IPAs) from outside the App Store on that device.
- Certificates are issued from third-party developer accounts, which remain the property of their owners. We act as a service platform that helps you obtain valid signing certificates and provides after-sales support.
- We are not affiliated with, authorized or endorsed by Apple Inc. Apple, iPhone and iPad are trademarks of Apple Inc.
2. Orders and UDIDs
- You may order for your own device or for someone else's. Please make sure the UDID and email address you enter are correct: the certificate only works on the device with that UDID, and the certificate and notices are sent to the email you provide.
- You are responsible for any loss caused by an incorrect UDID or email address.
- You don't need an account to order. With an account you can manage your orders in one place, pay with balance and join the share program.
3. Prices and Payment
- Prices are as shown on the page when you order. The English site charges in US dollars and the Chinese site in Chinese yuan.
- Payments are processed by third-party payment providers. We never handle or store your card details or other sensitive payment information.
- Some payment methods are only available for certain plans. The order page shows which methods are available for your order.
- We may change prices, plans and promotions at any time. Changes don't affect orders that have already been paid.
4. Delivery
- Once your payment is confirmed, we prepare your certificate and email it to you as an attachment when it's ready. You can check your order status at any time on the Order Tracking page.
- Delivery times vary by plan and payment method. Any delivery time shown on the site is an estimate, not a guarantee.
- If you don't receive the email, please check your spam folder first. If your order is completed and you still haven't received it, contact us and we'll resend it.
5. Cancellations and Refunds
- Unpaid orders can be canceled directly.
- If you have paid but certificate preparation hasn't started, please contact us as soon as possible.
- A device slot in a developer account can only be used once. As soon as certificate preparation starts, the slot is permanently taken and can't be released or moved to another device. Refunds and UDID changes are therefore not possible once preparation has started.
- If your certificate is revoked during the warranty period, we issue you a new certificate free of charge under Section 6 instead of a refund.
6. Validity and Warranty
- A certificate is valid for about one year, but Apple may revoke it at any time, which is beyond our control.
- The warranty length depends on the plan you buy and starts from the time of payment. You can see your warranty end date on the Order Tracking page. A new certificate issued under the warranty keeps the original order's warranty period.
- If your certificate is revoked during the warranty period, contact us on Telegram @P12Support with your order number or UDID and we will issue you a new certificate free of charge. Due to Apple's policies, a new certificate usually takes 3-7 days, and up to 33 days in rare cases.
- The warranty does not cover:
- No Warranty plans;
- revocations after the warranty period has ended;
- revocations caused by a breach of the usage rules in Section 8;
- changing to a new device (unless your plan includes device replacement, see Section 7).
7. Device Replacement
- Certificates are bound to a UDID, so a new device normally needs a new order.
- If your plan includes device replacement and your device is replaced through AppleCare+ due to a hardware fault within 90 days of purchase, we move the certificate to the new device once, free of charge. See the plan details for the exact conditions.
- After the move, the original order becomes invalid and the new device is covered as described in the plan details.
8. Usage Rules
- You must not use our certificates to sign or distribute apps that violate local laws or regulations, including but not limited to malware and apps used for fraud.
- You must not abuse certificates, for example through frequent bulk signing in a short time, abnormal API usage or other behavior that may cause a revocation.
- If you break these rules, we may stop providing the service without notice and refuse to issue a new certificate or a refund.
9. Accounts, Balance and Points
- Please keep your account and sign-in credentials safe. Actions taken through your account are treated as your own.
- Account balance can only be used for purchases on the site and can't be withdrawn.
- Share program points are awarded for referred orders and are deducted if a referred order is refunded or deleted. Point redemptions are reviewed, and we may deduct points and refuse redemption if points were obtained through cheating or other improper means.
10. Privacy and Data
- To process your order, we collect your email address, your device's UDID and model, your order and payment records, and the country or region of the IP address used to place the order.
- We only use this information to prepare certificates, send notices, provide after-sales support and prevent fraud. The information needed to prepare a certificate (such as UDID, device model and email) is shared with the provider that issues it, and payment information is handled by the relevant payment provider.
- Apart from the cases above or where required by law, we do not sell or disclose your personal information to third parties.
11. Disclaimer and Limitation of Liability
- Whether a certificate is revoked is up to Apple, and we can't guarantee that a certificate will keep working for any period of time. During the warranty period, the remedy is the free new certificate described in Section 6.
- We are not responsible for problems with signing tools or third-party apps themselves, or for data loss or other indirect losses caused by a revoked certificate, apps failing to open or similar issues.
- To the extent permitted by law, our total liability for any order is limited to the amount you actually paid for that order.
12. Changes to These Terms
We may update these terms as our business changes. Updated terms take effect when they are published on this page, and the date at the top of the page shows the latest update. Orders that have already been paid are governed by the terms in effect at the time of payment. By continuing to use the site, you accept the updated terms.
If you have any questions about these terms or your order, Telegram @P12Support is the preferred and fastest way to reach us. You can also email [email protected]. Support is online 10:00-20:00 Beijing time (UTC+8). Please include your order number or UDID for order questions.